Welcome to Freeman Group’s
Performance Standards Solution
Set clear standards and best practices to elevate performance today and ensure future success
Elevate Your Brand
Performance Standards
Performance standards are essential to creating a structured, efficient, and consistent service experience across an organization. These standards are specific criteria or benchmarks that define the expected quality, behavior, and results from employees.
A Standards of Performance Manual is a comprehensive guide that outlines desired performance standards in detail, providing employees with clear and specific expectations and procedures of how to meet those standards across different roles and tasks.
Performance Standards Template
Discover the format and layout that can elevate your team’s performance
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Performance Standards for Your Industry
Performance standards can be tailored to your specific needs and industry, whether you’re creating them for your entire organization or targeting individual properties or departments
All industries can benefit from developing specific customer centric performance standards and housing them in a robust manual. Having these tools helps streamline operations, improve customer satisfaction, and boost overall business performance.
Whether you need help designing new performance standards or redefining outdated ones, our customization process will provide you access to our library of Generic Standards of Performance Manuals that will ensure your defined standards are measurable.
Hotels
Casinos
Healthcare
Airports & Airlines
Tourism Management